Got questions? Call us at 1 (800) 243-1414.
Service & Repair
We support what we sell.
Operating from 6 California service points, CSDS offers unparalleled expertise and qualifications in the US. Our factory-trained technicians ensure quality work and swift warranty repairs, eliminating international equipment shipping.
Boasting California's top-notch service network and extensive parts inventory, we swiftly return your equipment from the shop to the field. Our dedication to rapid turn-around and quality ensures our service centers stay updated with the latest tech, enhancing your field productivity.
CSDS is an authorized service & repair centre for:
- Trimble
- HP
- Spectra Precision
- Nikon
- Leica
- Seafloor
- Laser Technology Inc
- Schonstedt
- Cue's
- Radiodetection
Our services include:
- Fully-trained technicians that provide factory approved warranty repairs
- Fast turn-around with local parts stock
- Fully stocked rental and loaner equipment
- Multiple service locations
How to get started
Fill out our Service & Repair Authorization Form and include it with your instrument:
- When shipping it out for service
- Or, present it to your local Customer Service Representative for in-store drop off.
Why get your equipment serviced?
Ongoing maintenance is crucial in ensuring your equipment operates as efficiently as possible. External factors, such as the ones listed below, affect the quality and performance of your equipment:
- Wear and tear with use
- Bumps and knocks during transit
- Large changes in operating temperature
Regular servicing is highly recommended to ensure your equipment remains in excellent condition. With our large pool of expertise, we can also service most equipment even if it was never sold by CSDS.
How often should you have your equipment serviced?
Performing regular maintenance according to our recommended maintenance schedule is the best way to keep your equipment working in optimal condition and ensuring its longevity.
View our recommendations below:
Product: Robotic or conventional total stations, theodolites, auto-levels, and more.
Recommended maintenance schedule: Annual calibration and servicing.
Measurement errors will change over time, due to the factors listed above. In addition, we recommend having Optical instruments serviced:
- After any accidental knock or drop
- If gross changes in performance are observed
- Prior to a project requiring the highest performance and up-to-date-certification
Recommended maintenance schedule: Annual calibration and servicing.
In addition, we recommend having laser levels and locators serviced:
- After any accidental knock or drop
- If gross changes in performance are observed
- Prior to a project requiring the highest performance and up-to-date-certification
Recommended maintenance schedule: Annual servicing.
GNSS technology and data collection tools are constantly evolving and improving. Our service centres work closely with equipment manufacturers to stay up to date with the latest device firmware, application software,and service bulletins to ensure we have the tools to keep your equipment up-to-date and working to its full potential.
Contact us for more information.