CSDS Protection Plan
Protecting your investment
The CSDS Protection Plan (CPP) ensures your equipment is always up and ready when you need it.
The CSDS Protection Plan (CPP) is designed to ensure the proper operation of the equipment vital to your business by placing the needs of your business first. We created these plans to offer our customers better protection and service than standard manufacturer's warranties. Breakdowns with equipment can be costly and could lead to project delays resulting in cost overruns. CPP Provides peace of mind, allowing you to keep your focus on your business.
Why do you need extended service?
- Loss of productivity if your equipment goes down.
- Fixing equipment breakdowns is costly.
- Delays in project completion can mean subsequent penalties.
Choose the right plan for your business
Benefits of the Geospatial CPP
- Parts & Labor Coverage 1.
Coverage for manufacturing defects and failures. - Priority Repair
Expedited service on all your repairs. - Free Loaners During Repairs
Never miss a day’s work with our free loaners offered during repair time. - No “Lemon” Guarantee 2.
If your equipment is repaired three times, we will replace it. - 10% Discount on Service Labor Rates
Discount applies to repairs not covered by CPP. - Accessories Included 3.
Provided beyond the typical 90-day manufacturer’s coverage.
Terms & conditions: Not applicable to firmware or software.
- Please note the warranty can only be used on one hardware product.
- Replacement equipment may be refurbished or lightly-used equivalent product. Extended service ends when equipment is replaced with new item through our No “Lemon” Guarantee.
- Extended service only includes accessories if the CSDS Protection Plan was purchased at point of purchase of the equipment. Accessory replacement is one-time only. Batteries not included.
Benefits of the Wide Format CPP
Our Wide Format CPP offers Remote Assistance Applications which notifies our technicians prior to maintenance so parts can be ordered in advance and arrangements made to limit downtime.
- Priority Repair.
Expedited service on all your repairs. - Next Business Day Service
Service expectation by next business day in major centres. - Free Telephone Support
Phone response by technician within 4 hours. - Includes Parts and Labor
All parts and labor included unless otherwise stated. - Convenient Billing Options
Sign up for the annual CPP Agreement and choose whether you pay annually or monthly, whatever fits your budget best. - Machine Error or Maintenance Notifications Sent Directly to Technician 1.
Terms & conditions: Not applicable to firmware or software. Coverage does not include freight charges.
- Available on some models.
Start a CSDS Protection Plan (CPP) today!
Fill-out our short request form and one of our specialized customer service representatives will contact you.
Still have questions ?