Service & Repairs
We Support What We Sell
We offer unparalleled expertise and qualificaitons in the US. Our factory-trained technicians ensure quality work and swift warranty repairs, eliminating international equipment shipping.
Boasting California's top-notch service network and extensive parts inventory, we swiftly return your equipment from the shop to the field. Our dedication to rapid turn-around and quality ensures our service centers stay updated with the latest tech, enhancing your field productivity.
CSDS is an authorized service & repair centre for:
- Trimble
- HP Wide format Printers
- Spectra Precision
- Nikon
- Leica
- Seafloor
- Laser Technology Inc.
- Schonstedt
- Cue's
- Radiodetection
Our services include:
- Fully-trained technicians that provide factory approved warranty repairs
- Fast turn-around with local parts stock
- Fully stocked rental and loaner equipment
- Multiple service locations
How to get started
Fill out our Service & Repair Authorization Form and include it with your instrument:
- When shipping it out for service
- Or, present it to your local Customer Service Representative for in-store drop off.
Construction Tools
Measuring Tool Calibration Service
Keep Your Measuring Tools Accurate to Original Manufacturer’s Standards
We offer a calibration service to test and readjust your CSDS measuring tools including laser meters, rotating lasers, scanners, total stations, and robotic total stations. You will receive a calibration certificate confirming the tool complies with its original manufacturer’s specifications.
You can reach us toll free at: (800) 243-1414
Support Available: Monday to Friday, 8:00 am – 5:00 pm PT
Technical Support: (833) 767-2737 | [email protected]
Our locations are much more than a place to buy equipment. The teams at our location can help you with advice about products and solutions for your job. At our CSDS locations, you'll find:
- Expert service and sales
- Product demonstrations and test areas
- Immediate tool service
- Product pick-up for items you've ordered online
Why Calibrate Measuring Tools?
Factors from harsh weather to tough jobsite conditions over time can affect accuracy.
Our tools are all designed to be high precision instruments, but sometimes their accuracy can be affected by harsh conditions, such as improper storage, temperature fluctuations or mishandling. Accuracy can also be affected over time by rigorous conditions of everyday use.
We recommend that you calibrate your measuring instruments regularly, at least once a year.
Internal company audits can vary. Please check with your company's internal quality policy to see if your measuring instruments need to be calibrated more often.
We also recommend that you regularly field test your measuring instruments, particularly before critical measurement tasks and if your tools have been subjected to harsh conditions.
You can find more information about this in your tool’s operating instructions.
Measuring Tool Calibration in Three Steps
Service covers verification of accuracy, adjustment and a calibration certificate.
Our three-step service includes:
- Verification of accuracy
We compare your tool’s accuracy with the accuracy defined by our manufacturer’s specifications in its user manual. - Adjustment, cleaning and service
If the tool doesn’t conform to its original specifications, we adjust the measuring instrument or scanner to return it to specified accuracy. We also clean the tool and check that it’s working correctly before sending it back to you. - Documentation
We give you a written report, listing the measurements we’ve carried out for the ingoing and outgoing test values. We also include a calibration certificate confirming that the tool now complies with its original manufacturer’s specifications.
Look for Our Calibration Certificate Included Badge
Precision means accuracy. All our lasers are inspected and calibrated to manufacture specifications, so you can trust them operating with complete precision.
Subsurface Technologies
Expert Care for your Radiodetection Tools
CSDS is California’s leading authorized dealer and service center for Radiodetection. Our specialized team understands the technology inside and out, ensuring your utility locating tools operate at peak performance. Trust us to enhance your business efficiency, prevent costly damages, and prioritize public safety.
Bring your equipment to any of our 6 convenient service centers across California. Experience the unmatched value and quality of repairs performed by CSDS, whose commitment to service excellence sets us apart as a leader.
Contact us now to book your repair.
6 Locations Across California
With six convenient locations, you can choose the one that suits you best. Whichever location you choose, you can expect the same exceptional and friendly service that sets us apart as a leader in the industry.
Why get your equipment serviced?
Ongoing maintenance is crucial in ensuring your equipment operates as efficiently as possible. External factors, such as the ones listed below, affect the quality and performance of your equipment:
- Wear and tear with use
- Bumps and knocks during transit
- Large changes in operating temperature
Regular servicing is highly recommended to ensure your equipment remains in excellent condition. With our large pool of expertise, we can also service most equipment even if it was never sold by CSDS.
How often should you have your equipment serviced?
Performing regular maintenance according to our recommended maintenance schedule is the best way to keep your equipment working in optimal condition and ensuring its longevity.
View our recommendations below:
Precision Instruments & Printers Repairs
Product: Robotic or conventional total stations, theodolites, auto-levels, and more.
Recommended maintenance schedule: Annual calibration and servicing.
Measurement errors will change over time, due to the factors listed above. In addition, we recommend having Optical instruments serviced:
- After any accidental knock or drop
- If gross changes in performance are observed
- Prior to a project requiring the highest performance and up-to-date-certification
Recommended maintenance schedule: Annual calibration and servicing.
In addition, we recommend having laser levels and locators serviced:
- After any accidental knock or drop
- If gross changes in performance are observed
- Prior to a project requiring the highest performance and up-to-date-certification
Recommended maintenance schedule: Annual servicing.
GNSS technology and data collection tools are constantly evolving and improving. Our service centres work closely with equipment manufacturers to stay up to date with the latest device firmware, application software,and service bulletins to ensure we have the tools to keep your equipment up-to-date and working to its full potential.
Our team of certified technicians provide expert maintenance and repair services. We also offer advanced solutions to prevent productivity downtime when your equipment requires attention.
PrinterPoint
What is Printerpoint?
Printerpoint is a cloud-based management software for large-format printers. When you download the program and get on board, Printerpoint will integrate real-time information from all the printers in your organization and send it to our support team to help us anticipate your needs and prevent service interruptions.Â
Benefits of using Printerpoint
Prevent downtime
Printerpoint will notify CSDS of your printer’s service issues and preventative maintenance requirements. You don't have to monitor your printers or call for service - the program will do it for you. CSDS will get alerts from the printer before you’re aware of an issue. PrinterPoint is a Free software that will help anticipate your needs and prevent service interruptions.
Never lack supplies
With Printerpoint, we can remotely monitor your supply usage and know exactly when new ink/toner, paper, and other consumables are required.
Receive accurate and timely billing
Printerpoint knows exactly how much ink/toner and paper goes through your printers, producing accurate meter reads every billing cycle.
Trusted by dealers of leading brands
The amazing power of Printerpoint is compatible with leading brands like HP, Canon, and Xerox.
CSDS Protection Plan (CPP)
Your business can't afford disruption. Delays could potentially cost an entire project. Find out why CPP offers better protection and service than standard manufacturer's warranties.